Privacy Policy

Last updated: December 28, 2024

1. Introduction

At 44 Pixels ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Supp ("the Service").

Please read this policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and email address (for account creation)
  • Age, biological sex, and other demographic information (for personalization)
  • Height, weight, and body composition data (for health assessments)

2.2 Health Information

To provide our Service, we collect health-related information, including:

  • Supplements and medications you track
  • Dosage and intake schedules
  • Health goals and preferences
  • Quiz responses about energy, sleep, mood, and other wellness factors
  • Notes and journal entries you create

2.3 Usage Information

We automatically collect certain information when you use our Service:

  • Device information (type, operating system, browser)
  • Log data (access times, pages viewed, app crashes)
  • Analytics data (feature usage, interaction patterns)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Generate personalized supplement recommendations
  • Send you reminders and notifications (if enabled)
  • Process your subscription payments
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve our features
  • Protect against fraud and ensure security
  • Comply with legal obligations

4. How We Share Your Information

We do NOT sell your personal or health information.

We may share your information in the following limited circumstances:

  • Service Providers: With third-party vendors who assist us in operating the Service (e.g., cloud hosting, payment processing, analytics)
  • Legal Requirements: When required by law or to respond to legal process
  • Protection: To protect the rights, property, or safety of 44 Pixels, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls limiting who can view your data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time (see "Your Rights" below).

We may retain certain information as required by law or for legitimate business purposes after account deletion.

7. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Export: Request your data in a portable format
  • Opt-out: Opt out of marketing communications

To exercise these rights, please contact us at privacy@44pixels.ai

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze how our Service is used
  • Improve user experience

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@44pixels.ai